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SOS Escalation Service

Provide a manned (or AI) service that would receive and respond to SOS events appropriately, so that the customer does not have to fulfil this function. This includes escalation to emergency services as required and tracking all actions in the int...
Nicholas Dening 11 months ago in Fleet Manager (Formerly ST) / Flight Following 0

Make fire events available on an API for bulk analysis and reporting through 'data explorer toolbox'

Create an aggregate report showing volumes + counts, charted and mapped by day and aircraft. Enable export of raw data and reports to assist customers engaged in fire response to report through to their contractors as needed.
David Williamson 12 months ago in Fleet Manager (Formerly ST) / History / Integration / Web 0

Downloading and Filtering Messages in Spidertrack

Solicitud de Configuración para Descarga y Filtrado de Mensajes en Spidertrack Estimados, Por la presente, me gustaría solicitar la configuración en el aplicativo Spidertrack, específicamente en el módulo Spidertxt, para permitir la descarga de lo...
Guest about 1 year ago in Fleet Manager (Formerly ST) / History 1 Planned

Complete support for Guests - Admin managed accounts

This was partially supported in the v1 user management. Essentially an Admin can setup a users details on their behalf; at this point they are only able to be included in Notifications (SOS etc). The Admin can then turn these into a 'Member' Invit...
David Williamson about 1 year ago in Fleet Manager (Formerly ST) / Admin / Onboarding / Web 0

Simple Light and Dark Map views

The addition of simple light (white with black outline) and simple dark (dark grey with white outline) Map Views would help readability significantly. Similar to the Simple light and simple dark base maps on aviationweather.gov. image attached.
Guest about 1 year ago in Fleet Manager (Formerly ST) / Flight Following 1 Investigating

Add Locations to timeline in History multi-flight view

Should show similar to Flight Explorer timeline for consistency.
David Williamson about 1 year ago in Fleet Manager (Formerly ST) / History / Web 0

Aircraft position to update automatically in the app

Hello. Several years ago I put in an improvement request asking that the mobile app automatically updates the current position and details. The request was implemented, but then disappeared a few months later. Currently, you have to drag the slide...
Stephen Rawlings about 1 year ago in Fleet Manager (Formerly ST) / Mobile 1 Investigating

Restrict mobile app advanced Spider X settings access

Prevent incorrect changes to antenna and integrations Easiest option would be to restrict to Admin role. However this will often not work for customers, as LAMEs etc should not need full Admin access to the system (inc Insights if enabled) to cont...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Admin / Mobile 0

Update app keypad SOS to explicitly show status

Not just ticks, which are not as easy to understand...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Mobile 0 Planned

Show on-board crew per flight in the History table (with crew filter and My Flights)

Problem: The Fleet Manager History table doesn't show who was on board each flight, so operators can't see crew presence at a glance, can't filter flights by who was on board, and pilots can't quickly find their own flights. Desired outcome: Opera...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / History / Web 0 Planned