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Dispatch Pro (formerly FV)

Adding custom columns to 'Closest Assets' tab

Added a column to the 'Search Closest Column' setting, and it now appears when clicking 'Search' on the request ticket. Would also like this column to show on the 'Search Closest' tab within the request ticket.
Guest over 1 year ago in Dispatch Pro (formerly FV) 3 Planned

For Utility CAD Make User's Activity Reportable from the front end and not the database

we can make users activities Reportable. In general, we want to track CAD's users' activities. The case of when Users generate the request / Clone the requests - it appears on that request ticket column. User making changes/modifications the users...
Guest over 1 year ago in Dispatch Pro (formerly FV) 2 Investigating

Ability to repetitively schedule a request for two days in a month every month

So we have had a patient who repeatedly goes on the first Tuesday of the month, and the last Tuesday of the month, every month. I think it would be a useful feature to be able to repetitively schedule requests for that day pattern.
Guest about 1 year ago in Dispatch Pro (formerly FV) 4 Investigating

Add FE logo to the file sent when work requests are submitted

Insert FirstEnergy logo image into the PDF files that Flight Vector sends out when work requests are submitted. Attaching sample file and logo.
Guest about 1 year ago in Dispatch Pro (formerly FV) 2 Already exists

FV Transport Emergent - order of verified users

Would like to be able to search verified users. Or have the option to sort alphabetically or by registration date.
Laura Combs about 1 year ago in Dispatch Pro (formerly FV) 1 Already exists

Auto-Assign Priority Based on Flight Category or Chief Complaint

Enable the CAD to automatically assign a Priority level (e.g., Priority 1, High Priority, Routine) based on the selected Flight Category or Chief Complaint. For example: Selecting STEMI could default to Priority 1 Choosing Large Vessel Stroke coul...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 2 Investigating

Voice-to-Text for Trip Notes via Headset Input

Add functionality that allows dispatchers or comm center staff to dictate trip notes using their headset microphone, with the CAD converting speech to text in real time. This could be activated by a hotkey, button, or voice command within the trip...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 2 Investigating

Add a customizable weather check setting that allows users to choose between always-on weather checks (air and ground) or conditional checks based on operational needs.

Currently, weather checks are applied universally without flexibility for different operational contexts. This feature would let users either: Set weather checks to be permanent across all assets (for programs that always require them), or Ena...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 2 Investigating

FV Crew App Access to Pre-Plans & Documents for Calls

Add functionality in the Flight Vector Crew App to allow users (EMS, fire, police, etc.) to view call-related documents—such as pre-plans, building layouts, or reference files. This could be linked directly to an address, call type, or facility, s...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 2 Investigating

Taskbar Function Key Customization – Replace Search UI with Map Access

removal or replacement of less-used shortcuts (like Search UI) with high-use tools such as the Map (File Launch Tab). Why It Matters: Current function key layout doesn't reflect most users' workflows The Map is heavily used, but not easily shortcu...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 3