Dispatch Pro (formerly FV)

Why are some NEMSIS codes that are being sent in the file not able to be overridden, specifically what I need for now is eDispatch.05.

In our previous CAD, we had the ability to create and activate "Saved Page Templates" with pre-populated messages and recipients for things that did not pertain to a request. Example would be crew member call outs, MCI Assessment Team Activation, ...

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....

Currently, an asset availability/location snapshot is created when a trip is assigned using the "Search Closest" function. However, there are several other workflows and assignment windows within the system where vehicles can be assigned without g...

Add the ability to drag and drop or otherwise manually reorder teams in the Teams tab within CAD. This would allow users to fix the order if a team is deleted and re-added, or simply to reorganize the list in a way that makes more operational sens...

For mandatory state reporting, it would make things a lot easier if all of the NEMSIS codes would be sent to EPCRs. Not just the ones related to critical care transport.

The ability to add EMS door codes when adding/editing a hospital. We currently add these to the notes field. It would be efficient to have a designated spot for them. These could then be paged out to the crews with hospital information.

Currently, ours are in order of how they are built, but that means our newest assets aren't grouped with our other assets when choosing which group we are sending our run report too. We'd like the option to reorder the dropdown, or can we have the...

In our old CAD, we had the ability to see an historical screenshot of what the CAD looked like at the time any request was assigned. It made it much easier to perform case reviews as we could easily see the status of each asset at the time, pendin...

The idea is to create a mobile app version of the Vellox dashboard that users can download directly to their devices. This would allow employees to easily check what is going on, view updates, and stay connected without having to repeatedly log in...