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Remove the Vellox re-direct when going to spidertracks.com.

Currently when you go to spidertracks.com it auto re-directs to the main Vellox group webpage. There have been times when employees here at my company have needed quick access to the spider tracks website but forgot it is now "app.spidertracks.io"...
Guest 4 days ago in Fleet Manager (Formerly ST) / Web 0

Real Time Drone Awareness

Problem Commercial delivery drones (Amazon, Walmart, Wing and others) now operate daily in the same low altitude airspace as helicopters flying utility and pipeline patrol. These drones generally fly at or below 400 ft AGL, often transiting outbou...
Chris Schlogel 9 days ago in Fleet Manager (Formerly ST) / Integration 0

Admin Audit/Change Site Log

Current challenge Fleet Manager currently does not provide a clear way to identify who made a particular change within an account. This becomes especially important when an account has multiple administrators, or in situations where there is conce...
Helen House 15 days ago in Fleet Manager (Formerly ST) / Admin 0

Smaller Geofences option with mass upload capabilities using cordinates

The Obstruction Database for the US lists 19,970 obstructions at 500ft or higher AGL. This list is generated within the FAA Obstruction database. This number will likely increase, because the FAA continues to update the list on their website about...
Chris Schlogel 29 days ago in Fleet Manager (Formerly ST) / Web 1

Expanded ETA Calcuation Options

Could we add a dropdown menu to the ETA button that lets users enter coordinates or an address for quick ETA calculations? Maybe google maps could be part of the solution. It would also be great if users could save or favorite certain locations in...
Chris Schlogel 16 days ago in Fleet Manager (Formerly ST) / Web 0

See ETA at a glance on the map view aircraft tag

Problem: Control-centre dispatchers handling inbound calls (e.g. hospitals asking "when will the aircraft arrive?") need to provide an ETA immediately, but on the map view today the ETA is not surfaced against the aircraft itself. Dispatchers have...
David Williamson 5 months ago in Fleet Manager (Formerly ST) / Flight Following / Web 0 Planned

Confirmation before automatic Spider Connect

We've had numerous issues stemming from the app automatically connecting to the last flown aircraft, particularly when the pilot is now in a different aircraft. The problem is most prevalent in the mornings when multiple pilots are starting at the...
Guest about 2 months ago in Fleet Manager (Formerly ST) / Mobile 0

Multiple crew can participate in a flight's Spidertxt thread

Problem: Today only one device can be paired to a Spider, so a flight's Spidertxt thread is visible to a single crew member. Multi-pilot crews and medical/EMS teams operating from the same aircraft don't share visibility of inbound or outbound mes...
Guest over 1 year ago in Fleet Manager (Formerly ST) / Messaging / Mobile / Spider 3 Planned

Multiple companys on one app

It would be helpful if there was a way to log into two accounts at once. I work for multiple companies and it would be helpful.
Guest 2 months ago in Fleet Manager (Formerly ST) / Application 0

After landing, pilot/crew should be able to know if all the data successfully offloaded and uploaded to fleet manager platform

Provide a simple, easily understood data offload / connectivity status indicator that allows the crew to confirm the status of the Spider at the end of a flight. This could potentially be delivered through one or more of the following methods: Spi...
Chris Schlogel 2 months ago in Fleet Manager (Formerly ST) / Spider 0