Dispatch Pro (formerly FV)

Enable users to customize or modify the colors of time stamps displayed in the Request and Patient sections of the CAD. This could include setting unique colors for time thresholds (e.g., elapsed time, overdue), or allowing users to define color r...

Currently you have to right click on a ticket and scroll to the middle of all the Action options to open the Show Intake Screen. Requesting a button on the request ticket to open the call intake form to reduce the steps taken to pull up the form (...

Larger patient info box/dynamic text field: The dynamic text field that is at the top of the "Current Request" section of the app currently is the only field customers have the ability to customize the information that is pushed to our crews throu...

within the test cad, a functionality that allows for automatic population of requests from epic , or FV transport. To be used in a training environment to work through task saturation and doing so with low frequency, higher acuity calls.

Customers want to be able to search Flight Following requests and see notes / times stamps that are added to the Flight Following request. They would also like to be able to have notes in the Flight Following reporting functionality. Request to ha...

It would be nice to have the capability to change the order of display for documents so that the display on CAD could be in the order chosen by administrator.

Is FV capable of pulling the time of a phone call and time of a radio transmission from local programs? We currently have Comms manually enter “time of phone call” and “time of first radio transmission” for all flight requests. We would like to se...

Hey, under the new TSA rule evidently even medical flights on planes over 12,500 pounds have to go through a TSA Vetting process.

Atrium Health has a web-based helipad data management tool that helps standardize and optimize our helipad network for safety, compliance and training. We need to share the API connection so the communications team and the pilots can get real time...