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Introduce Dedicated Root Cause Analysis (RCA) Module Separate from Actions

Problem statement: There is no dedicated facility to conduct Root Cause Analysis (RCA) within audits and safety reports. Current behaviour in AM captures RCA inside Action pop-ups, which is incorrect. RCA should precede and inform actions, not...
Leigh Morkel 5 months ago in Ops & Safety (formerly AM) 1 Gathering interest

Timezone auto detect

Currently, there are various places within Air Maestro where users can select a specific timezone for either a task, header bar, timesheets, etc. It could prove quite useful and time-saving if Air Maestro could detect the timezone users are in (ba...
Ilette Pienaar about 1 year ago in Ops & Safety (formerly AM) 0 Gathering interest

Crew App - Larger Dynamic Text Field, Notification Customization, & Custom Tab Access

Larger patient info box/dynamic text field: The dynamic text field that is at the top of the "Current Request" section of the app currently is the only field customers have the ability to customize the information that is pushed to our crews throu...
Guest 8 months ago in Dispatch Pro (formerly FV) 1 Investigating

Roster\Shift bidding system

We have a mixed team of full time and volunteer staff rostering across multiple bases with multiple skill sets\rolls. I would be advantageous for staff to be able to advise\bid on availability or non-availability for shifts, which in itself is lin...
Guest 10 months ago in Ops & Safety (formerly AM) 1 Gathering interest

Consistent Personnel Drop-Downs Across Site

Ensure that personnel drop-down menus behave consistently across all modules (Alerts, Forms, Roster, etc.). Benefit: Improves user experience and reduces confusion when selecting personnel in different parts of the system.
Guest 5 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Roster Dashboard Customization

Allow custom fields to be displayed in the Roster dashboard. Add a register in the Base Module for “nice-to-know” info per day. Enable searching for a specific person in the roster, not only by base. Benefit: Enhances visibility, personalization, ...
Guest 5 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Recency Alert on log in even when scheduled

Recency scheduler should allow the option to still receive alerts on log in even when an item is scheduled, currently if an item is scheduled crew now longer get alert on log in. this means that if they forget to do the external course or miss a d...
Guest about 2 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Choose who to include in the Roster

It would be great to have the option to choose which personnel to include in the roster, rather than being restricted to those assigned to each department. Additionally, it should be possible to remove individuals from the roster even if they belo...
Guest 3 months ago in Ops & Safety (formerly AM) 0

'Undo' button on roster

Users of the roster have commented how easy it is to make inadvertent changes. Would it be possible to have a 'Undo' button to backtrack on last few roster changes, rather like the undo on MS Word/Excel, etc.....
Guest almost 3 years ago in Ops & Safety (formerly AM) 0 Planned

Form Module Improvements - Alpha-numeric organisation for option fields

Problem: Need consistent ordering of options. Actionables: Add sorting modes: A–Z, Z–A, numeric, custom manual order. Preserve manual order when selected. Success criteria: Options display in chosen order consistently in builder and runtime....
Leigh Morkel 4 months ago in Ops & Safety (formerly AM) 1 Gathering interest