Ideas

Customer would like us to review and enhance the customer offboarding experience to provide organisations with greater control over the retention, deletion, and transfer of historical tracking data when users, devices, or organisations leave the p...

Enable email/text notification when certain tracking delays arrise or when a track ends while the aircraft is still flying. When an iridium track is cut mid flight due to loss of iridium coverage, a email/sms notification would enable dispatch to ...

Able to be set/edited by pilots via app Able to be acked by ops team Shows in Flying page, sorted by remaining time Expired SAR time triggers SOS response framework

At present, track data is displayed until FDM data loads (if available), then it switches over. If the FDM data is incomplete (due to no cell at end of track), it would be useful to be able to force display back to Track data. Add a toggle to enab...

Problem: On the Flight History page, takeoff and landing event timestamps are shown in a single timezone. For operators flying across timezones, this hides the actual local time at which events occurred at each location — which is what most operat...

Problem: The AFF (Aircraft Flight Following) data feed carries engine and takeoff/landing events from the Spider X digital flight log, but not blocks on/off events, so systems consuming the feed can't derive block times from it. Desired outcome: C...

Problem: When several aircraft are close together on the map, their tail-number tags stack on top of each other, so users have to zoom right in to tell them apart. Desired outcome: Keep a wide view of the map and still read each aircraft's tail nu...

Our company uses contract agents to turn our aircraft at destinations that are small and remote all over the State of Alaska. Some days are very busy, and we often run extra flights that are not scheduled. This sometimes can cause Dispatch to forg...

The Spider Status view shows the 'tracking' health as a function of how many position reports are pending offload. Use this same metric to drive display of a banner when in Spidertxt message thread that shows "Communications delayed" so crew know ...

Problem: Today there are no per-user controls for limiting how many simultaneous sessions a user can have, and visibility into aircraft data is largely all-or-nothing — admins can't restrict a user or group to only the current position of active a...