Ideas

having multiple communication centers i sometimes have issues with crew members knowing who is sending out the page. it would be great if somehow the page included which center the page was coming from. users could have the center name shorted and...

Larger patient info box/dynamic text field: The dynamic text field that is at the top of the "Current Request" section of the app currently is the only field customers have the ability to customize the information that is pushed to our crews throu...

Add the ability to assign more than one unit to a single CAD call—whether for backup, joint response, transport handoffs, or multi-agency coordination. This feature would allow users to link multiple active units to a single incident or patient re...

Currently, ours are in order of how they are built, but that means our newest assets aren't grouped with our other assets when choosing which group we are sending our run report too. We'd like the option to reorder the dropdown, or can we have the...

It would help if users could see, at a glance, which connection type is active at any given time (Cellular vs. Iridium). Beyond that, if a connection drops, it would help to know why. Right now, when users lose track of an aircraft, there's no way...

When a Spidertxt message is sent, clients would like some kind of confirmation that it has been delivered (app and web). If possible, sent, received, read confirmation.

Problem: When an admin invites a user to a Fleet Manager organisation, they can only set that user's role and aircraft visibility after the invite is accepted, in a separate members-settings step. Until an admin does that second pass, a newly acc...

The closest asset list in Dispatch Pro is used as a tool to find the closest, most appropriate asset, particularly for scene call requests across our very wide service area. We offer Onecall services for area 911 centers and often utilize the list...

We really need the ability to send a tracking link from the CAD to medical providers whenever an asset is assigned to a request for a patient in their care. This would be a great benefit to any comm center using Dispatch Pro. Lessen phone calls in...

With Vellox moving more into ground operations, it would be nice to have an easier way to find and add repeat patients to transports. Name, DOB, weight, insurance, etc. will be autoloaded into the new tab. Also a way to add alerts to the patient.