Core

It appears right now that all admins can see all Insights. It is nice that notifications can be customized so not everyone has to get those. However, we would like it if we could have a little more control over permissions regarding insights. We w...

Enable email/text notification when certain tracking delays arrise or when a track ends while the aircraft is still flying. When an iridium track is cut mid flight due to loss of iridium coverage, a email/sms notification would enable dispatch to ...

FDI map on the Map Views would be extremely helpful for firefighting operators. We currently use Windy for this.

Problem: When reviewing a multi-leg flight in Flight Explorer, all legs are shown together, making it harder to focus on the data for one specific leg. Desired outcome: Narrow the Flight Explorer view to one or more selected legs of a multi-leg fl...

Current Tracks Download only has a capability of 2500 lines or tracks. For large aircraft fleet like ours, this only gets us 5-6 months worth of data/Flight History. This should be increased to 10,000 Tracks/Lines of Data or at the very least 5000...

Would be very useful to us, and I would think other large fleets accounts, to be able to have a column in reporting that identifies Fixed Wing vs Rotary Wing, specifically when we are looking at things like flight hours.

Quickly identify which airports are reporting weather without zooming in so close

The Spider Status view shows the 'tracking' health as a function of how many position reports are pending offload. Use this same metric to drive display of a banner when in Spidertxt message thread that shows "Communications delayed" so crew know ...

Make the IOS apple app available to find in the list of apps for Apple TV, We have several TV screens in the various hangars that project the tracker but currently the screen has to be cast from a phone or Ipad. With an Spider Track app on apple t...

Provide a manned (or AI) service that would receive and respond to SOS events appropriately, so that the customer does not have to fulfil this function. This includes escalation to emergency services as required and tracking all actions in the int...