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Flight Following

Add FDI map view

FDI map on the Map Views would be extremely helpful for firefighting operators. We currently use Windy for this.
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following / Web 1

Add ability to see Metar and TAF reporting airports without having to zoom in so close

Quickly identify which airports are reporting weather without zooming in so close
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following 0

Flight following via Apple TV

Make the IOS apple app available to find in the list of apps for Apple TV, We have several TV screens in the various hangars that project the tracker but currently the screen has to be cast from a phone or Ipad. With an Spider Track app on apple t...
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following 1 Will not implement

SOS Escalation Service

Provide a manned (or AI) service that would receive and respond to SOS events appropriately, so that the customer does not have to fulfil this function. This includes escalation to emergency services as required and tracking all actions in the int...
Nicholas Dening 9 months ago in Fleet Manager (Formerly ST) / Flight Following 0

Cancel an active SOS from the mobile app keypad

Problem: SOS cancellation today is only possible on Spider X — via the device's SOS button or a connected keypad. Not all customers have a keypad, can reach the device's install location, or have been trained on the cancel interaction in advance. ...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Mobile 0 Planned

Simple Light and Dark Map views

The addition of simple light (white with black outline) and simple dark (dark grey with white outline) Map Views would help readability significantly. Similar to the Simple light and simple dark base maps on aviationweather.gov. image attached.
Guest about 1 year ago in Fleet Manager (Formerly ST) / Flight Following 1 Investigating

Update app keypad SOS to explicitly show status

Not just ticks, which are not as easy to understand...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Mobile 0 Planned

See fire and smoke conditions on the map when planning flights during fire season

Problem: Operators flying in fire-affected regions cannot see active fire or smoke conditions inside Spidertracks and currently rely on external services during flight planning. Desired outcome: Pilots and dispatchers can view current fire and smo...
David Williamson over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Web 0 Gathering interest

Chinook Aircraft Icon

It would be nice to have a tandem rotor (Chinook) icon for aircraft quick reference.
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following / History / Mobile / Web 0

Mobile SOS audio tone

As for EASA requirement in Hems operations, we are implementing the flight following with Spidertrack system but in case of SOS Tier 1 or Tier 2 message we receive an SMS, an email and the the aircraft icons became a red teardrop, with NO audio me...
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following / Mobile / Notifications 1