Application

Problem: When reviewing a multi-leg flight in Flight Explorer, all legs are shown together, making it harder to focus on the data for one specific leg. Desired outcome: Narrow the Flight Explorer view to one or more selected legs of a multi-leg fl...

The Spider Status view shows the 'tracking' health as a function of how many position reports are pending offload. Use this same metric to drive display of a banner when in Spidertxt message thread that shows "Communications delayed" so crew know ...

The exported CSV from the Flight Explorer shall include ALL data including Altitude Terrain, AGL, AMSL Pitch, Roll and more.

Problem: The Fleet Manager admin pages (Aircraft & Settings, Locations Admin, Users & Permissions, etc.) currently work best on a desktop browser. Admins working in the field on a phone or tablet have a degraded experience for these tasks....

Problem: SOS cancellation today is only possible on Spider X — via the device's SOS button or a connected keypad. Not all customers have a keypad, can reach the device's install location, or have been trained on the cancel interaction in advance. ...

Wherever a mobile is paired with Spider or tags are used, we know persons onboard and can choose to filter results in the History tables to only show those relevant to the user.

Create an aggregate report showing volumes + counts, charted and mapped by day and aircraft. Enable export of raw data and reports to assist customers engaged in fire response to report through to their contractors as needed.

This was partially supported in the v1 user management. Essentially an Admin can setup a users details on their behalf; at this point they are only able to be included in Notifications (SOS etc). The Admin can then turn these into a 'Member' Invit...

Should show similar to Flight Explorer timeline for consistency.

Hello. Several years ago I put in an improvement request asking that the mobile app automatically updates the current position and details. The request was implemented, but then disappeared a few months later. Currently, you have to drag the slide...