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Mobile

Delete / modify favourite locations on Spidertracks App

Currently, from what I have been informed, there is no way to delete favourite locations which have been added on the mobile phone all (Referring to iOS). It would be helpful to be able to, at the very least, delete a favourite location as on the ...
Guest 8 months ago in Fleet Manager (Formerly ST) / Mobile 0 Planned

Add the ability to turn on/off watch mode(or Emergency mode) with a connected online cell phone from the App.

{"children":[{"type":"paragraph","children":[{"text":"My spider is mounted on the Dash on my helicopter and works great 99% of the time. What has given me issues is when I land in confined spaces or just nose in close to a tree line and the Spider...
Guest 8 months ago in Fleet Manager (Formerly ST) / Mobile 0

Show 'degraded latency' banner in Spidertxt messaging when known

The Spider Status view shows the 'tracking' health as a function of how many position reports are pending offload. Use this same metric to drive display of a banner when in Spidertxt message thread that shows "Communications delayed" so crew know ...
David Williamson 9 months ago in Fleet Manager (Formerly ST) / Messaging / Mobile 0

Cancel an active SOS from the mobile app keypad

Problem: SOS cancellation today is only possible on Spider X — via the device's SOS button or a connected keypad. Not all customers have a keypad, can reach the device's install location, or have been trained on the cancel interaction in advance. ...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Mobile 0 Planned

Ability to filter History by 'My Flights' (mobile and web)

Wherever a mobile is paired with Spider or tags are used, we know persons onboard and can choose to filter results in the History tables to only show those relevant to the user.
Avinet Helpdesk over 1 year ago in Fleet Manager (Formerly ST) / History / Mobile / Web 0

Aircraft position to update automatically in the app

Hello. Several years ago I put in an improvement request asking that the mobile app automatically updates the current position and details. The request was implemented, but then disappeared a few months later. Currently, you have to drag the slide...
Stephen Rawlings about 1 year ago in Fleet Manager (Formerly ST) / Mobile 1 Investigating

Restrict mobile app advanced Spider X settings access

Prevent incorrect changes to antenna and integrations Easiest option would be to restrict to Admin role. However this will often not work for customers, as LAMEs etc should not need full Admin access to the system (inc Insights if enabled) to cont...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Admin / Mobile 0

Update app keypad SOS to explicitly show status

Not just ticks, which are not as easy to understand...
Avinet Helpdesk over 2 years ago in Fleet Manager (Formerly ST) / Flight Following / Mobile 0 Planned

Chinook Aircraft Icon

It would be nice to have a tandem rotor (Chinook) icon for aircraft quick reference.
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following / History / Mobile / Web 0

Mobile SOS audio tone

As for EASA requirement in Hems operations, we are implementing the flight following with Spidertrack system but in case of SOS Tier 1 or Tier 2 message we receive an SMS, an email and the the aircraft icons became a red teardrop, with NO audio me...
Guest over 1 year ago in Fleet Manager (Formerly ST) / Flight Following / Mobile / Notifications 1