Dispatch Pro (formerly FV)

In our previous CAD, we had the ability to create and activate "Saved Page Templates" with pre-populated messages and recipients for things that did not pertain to a request. Example would be crew member call outs, MCI Assessment Team Activation, ...

A National Weather Service Watch/Warning overlay for the maps with audible alert tone option if inside geofenced area for situational awareness.

We often get request that we turn down/miss. Then hours later get another request for the same pt /pick up & drop off…would love if the cad could identify that we have previously taken this info and then have the option to import the data prev...

We've had multiple users running into issues when trying to do a password reset for FVTransport Scheduler. Currently the email layout includes a period (.) after the reset code is provided. The issue that we keep encountering is that users will ju...

having multiple communication centers i sometimes have issues with crew members knowing who is sending out the page. it would be great if somehow the page included which center the page was coming from. users could have the center name shorted and...

Larger patient info box/dynamic text field: The dynamic text field that is at the top of the "Current Request" section of the app currently is the only field customers have the ability to customize the information that is pushed to our crews throu...

Add the ability to assign more than one unit to a single CAD call—whether for backup, joint response, transport handoffs, or multi-agency coordination. This feature would allow users to link multiple active units to a single incident or patient re...

Currently, ours are in order of how they are built, but that means our newest assets aren't grouped with our other assets when choosing which group we are sending our run report too. We'd like the option to reorder the dropdown, or can we have the...

The closest asset list in Dispatch Pro is used as a tool to find the closest, most appropriate asset, particularly for scene call requests across our very wide service area. We offer Onecall services for area 911 centers and often utilize the list...

We really need the ability to send a tracking link from the CAD to medical providers whenever an asset is assigned to a request for a patient in their care. This would be a great benefit to any comm center using Dispatch Pro. Lessen phone calls in...