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Vellox Group Ideas Portal
Status Gathering interest
Created by Lynnae Stevens
Created on Apr 3, 2026

Allow Keyword (or inside words) Search on Chief Complaint List

When using the dropdown feature for chief complaints, it would be very helpful to be able to type keywords and view everything that includes that word. For example, by typing the word "syndrome", the list would filter to show all diagnosis that include syndrome like "acute coronary syndrome" and "hepatorenal syndrome". This would be very helpful for dispatchers who are not medically trained to enter in chief complaints promptly, rather than scrolling through a very long list of all diagnosis.

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  • Brian Fosse
    Sep 2, 2026

    Created CAD-6729 for this idea. If you have any other questions, please reply here.

  • Admin
    Susan Schenck
    Apr 6, 2026

    Lynnae,


    Thank you for sharing this request, we appreciate you taking the time to provide feedback.

    At this time, our primary focus for Dispatch Pro is on improving overall system stability, performance, and addressing our existing backlog of bugs. As a result, we are being very selective with adding new feature work to the roadmap.

    We’ve captured your request in our Ideas Portal for future consideration as capacity allows. This helps us track demand and prioritize enhancements across our customer base.

    If this functionality is a high priority for your team, we do have the option to scope it as a Statement of Work. This would allow us to define requirements, timeline, and associated development costs so you can determine if it aligns with your current priorities.

    Please let me know how you’d like to proceed, and thank you again for your input.


    Best Regards,

    Susan