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Vellox Group Ideas Portal
Created by Lynnae Stevens
Created on May 13, 2026

Integrate Other Company Asset's Service Status from EMResource to the "closest asset" list when creating a Request in Dispatch Pro

The closest asset list in Dispatch Pro is used as a tool to find the closest, most appropriate asset, particularly for scene call requests across our very wide service area. We offer Onecall services for area 911 centers and often utilize the list to identify which company could be closest, and then check EMResource to see if they show in-service. If the colored square on the closest asset list correlated with their status in EMResource, the list would be so much more useful.

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  • Brian Fosse
    Sep 1, 2026

    Created CAD-6711 for this idea. If you have any other questions, please reply here.