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Vellox Group Ideas Portal
Created by Stephen Graybill
Created on Oct 9, 2026

Add Hyperlink in the AIP top portion

Business Need:
Enhance Dispatch Pro by incorporating hyperlink capabilities and automated notification features to improve operational efficiency during PAIP/AIP activations and reduce manual workload for dispatch personnel.

User Story:
As a Dispatcher/Communicator, I want the ability to access critical emergency response documents and contact groups directly within Dispatch Pro so that I can quickly initiate response actions, ensure the most current information is used, and eliminate unnecessary manual phone calls during emergency operations.

Requested Functionality:

  1. PAIP Hyperlink Integration

    • Allow hyperlinks to be embedded within Dispatch Pro activation workflows.

    • When a PAIP is activated, the communicator can select a link that opens the most current version of the applicable PAIP document.

    • This ensures personnel always access the latest approved version and reduces time spent searching for reference materials.

  2. Automated Mass Notification Capability

    • Provide the ability to initiate a mass notification directly from Dispatch Pro for major AIP activations.

    • When activated, the system would automatically notify all designated individuals associated with the selected AIP group via predefined communication methods (phone, text, email, or integrated notification service).

    • This would eliminate the need for dispatchers to manually place individual phone calls, improving response times and reducing the risk of missed notifications.

Benefits:

  • Improved operational efficiency during emergency activations.

  • Faster access to critical response information.

  • Reduced manual workload for dispatch personnel.

  • Improved consistency and reliability of notifications.

  • Enhanced compliance by ensuring staff reference the most current PAIP documentation.

  • Faster activation and coordination during large-scale incidents.

  • Attach files