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Currently when you go to spidertracks.com it auto re-directs to the main Vellox group webpage. There have been times when employees here at my company have needed quick access to the spider tracks website but forgot it is now "app.spidertracks.io"...

The Obstruction Database for the US lists 19,970 obstructions at 500ft or higher AGL. This list is generated within the FAA Obstruction database. This number will likely increase, because the FAA continues to update the list on their website about...

Could we add a dropdown menu to the ETA button that lets users enter coordinates or an address for quick ETA calculations? Maybe google maps could be part of the solution. It would also be great if users could save or favorite certain locations in...

Problem: Control-centre dispatchers handling inbound calls (e.g. hospitals asking "when will the aircraft arrive?") need to provide an ETA immediately, but on the map view today the ETA is not surfaced against the aircraft itself. Dispatchers have...

Problem: When an aircraft becomes active, the live map automatically zooms and re-centres on it. If that aircraft is outside the area the user is monitoring, the view is pulled away from where they are working, which is disruptive. Desired outc...

Problem: When an admin invites a user to a Fleet Manager organisation, they can only set that user's role and aircraft visibility after the invite is accepted, in a separate members-settings step. Until an admin does that second pass, a newly acc...

Request: Request is to have USD and CAD (or choosen country) provided on the invoice. If we can’t provide USD and CAD on the same invoice, provide the CAD rate used at the time of the invoice at the top of the invoice. Provide a breakdown of...

Problem: On a busy map with many overlapping tracks and teardrops, it's hard to pick out and select the correct aircraft. Desired outcome: Select an aircraft directly by clicking its track line on the map, without hunting through the aircraft list...

would like to view the total hours recorded for a selected aircraft over a specified date range on the desktop website. He intends to use this information to help forecast parts and maintenance requirements for the next season. Current experience ...

Problem: When you grant a user access to an aircraft, they only see flights that occur after they accept the invite and visibility is assigned. Existing or in-progress flights are invisible to them, even when access is operationally needed immedia...