Ideas

During an AIP it would be helpful to have the AIP form remain open while also being able to open and do things in other tickets (keeping the tasks of the AIP at the forefront of our workload

When assigning an Assisting Asset, such as an ALS QRV to assist a BLS ambulance, it would be nice to be able to drag and drop the assisting asset to the same request that the original unit was assigned. This would allow for consistency as how asse...

Communication Centers would like the option to enable audio specifically for Collision Avoidance and Mayday notifications. Currently, additional audio options must be enabled to receive these alerts, which can create too much noise for Comm Specs ...

StatCall (OnDemand Connect) is an integrated interface within the Epic EHR that allows Epic users to arrange transportation, populate the appropriate forms, and securely direct patient information to ambulance CAD systems with the click of a butto...

Scheduled reports currently only support preset date ranges (Today, Previous day, Previous 7 days, Month to Date, Year to Date, etc.), and every one of those runs midnight to midnight. There is no way to define the reporting window's start and end...

IFR/VFR is currently not a reporting field, request to add.

Overview: Programs using Dispatch Pro rely heavily on SMS notifications for both daily operational coordination and safety-related events such as AIP/ERP activations. Currently, all outbound messages originate from the same SMS number, regardless ...

Looking to be able to pull data such as when a crew app user logged onto an asset, what conditional status they set, timestamps as they move thru requests, what asset they selected etc. Looking for the crew app user information - not information s...

When you pick to focus in on one asset on that map, it would be nice when the map opens, if it only had that asset. This would help when multiple assets are at or near the same location, like a hospital for example. In the attached screen capture ...

it would be nice to be able to import users and crew members. as we use the fv crew app more we are having to add 20-30 users per month. it would be very helpful to import those users and would cause less issues with logins.