Ideas

Current Tracks Download only has a capability of 2500 lines or tracks. For large aircraft fleet like ours, this only gets us 5-6 months worth of data/Flight History. This should be increased to 10,000 Tracks/Lines of Data or at the very least 5000...

Would be very useful to us, and I would think other large fleets accounts, to be able to have a column in reporting that identifies Fixed Wing vs Rotary Wing, specifically when we are looking at things like flight hours.

Quickly identify which airports are reporting weather without zooming in so close

The Spider Status view shows the 'tracking' health as a function of how many position reports are pending offload. Use this same metric to drive display of a banner when in Spidertxt message thread that shows "Communications delayed" so crew know ...

Make the IOS apple app available to find in the list of apps for Apple TV, We have several TV screens in the various hangars that project the tracker but currently the screen has to be cast from a phone or Ipad. With an Spider Track app on apple t...

The exported CSV from the Flight Explorer shall include ALL data including Altitude Terrain, AGL, AMSL Pitch, Roll and more.

Most of us use the Events as part of our SMS historical monitoring and mitigation through AHARS. This information should be listed in the events just like pitch or bank etc.

Provide a manned (or AI) service that would receive and respond to SOS events appropriately, so that the customer does not have to fulfil this function. This includes escalation to emergency services as required and tracking all actions in the int...

Problem: The Fleet Manager admin pages (Aircraft & Settings, Locations Admin, Users & Permissions, etc.) currently work best on a desktop browser. Admins working in the field on a phone or tablet have a degraded experience for these tasks....

Problem: SOS cancellation today is only possible on Spider X — via the device's SOS button or a connected keypad. Not all customers have a keypad, can reach the device's install location, or have been trained on the cancel interaction in advance. ...