Dispatch Pro (formerly FV)

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....

When assigning an Assisting Asset, such as an ALS QRV to assist a BLS ambulance, it would be nice to be able to drag and drop the assisting asset to the same request that the original unit was assigned. This would allow for consistency as how asse...

Communication Centers would like the option to enable audio specifically for Collision Avoidance and Mayday notifications. Currently, additional audio options must be enabled to receive these alerts, which can create too much noise for Comm Specs ...

StatCall (OnDemand Connect) is an integrated interface within the Epic EHR that allows Epic users to arrange transportation, populate the appropriate forms, and securely direct patient information to ambulance CAD systems with the click of a butto...

More times than not, when crews sign into the app, they are unable to set themselves as active. The app will only let stay as pending.

Add the ability to drag and drop or otherwise manually reorder teams in the Teams tab within CAD. This would allow users to fix the order if a team is deleted and re-added, or simply to reorganize the list in a way that makes more operational sens...

Scheduled reports currently only support preset date ranges (Today, Previous day, Previous 7 days, Month to Date, Year to Date, etc.), and every one of those runs midnight to midnight. There is no way to define the reporting window's start and end...

We are looking to advance and enhance our use of the Time View/Calendar View screen to improve utilization and provide more accurate ETAs. We have multiple vendors established and are seeking additional filtering options. Currently, the Vendor fil...

The ability to add EMS door codes when adding/editing a hospital. We currently add these to the notes field. It would be efficient to have a designated spot for them. These could then be paged out to the crews with hospital information.

Providing the option to restrict users to predefined dropdown selections would improve data consistency and accuracy, resulting in cleaner, more standardized data for reporting and analysis. For fields where flexibility is needed, administrators c...