Ideas

It would help if users could see, at a glance, which connection type is active at any given time (Cellular vs. Iridium). Beyond that, if a connection drops, it would help to know why. Right now, when users lose track of an aircraft, there's no way...

When a Spidertxt message is sent, clients would like some kind of confirmation that it has been delivered (app and web). If possible, sent, received, read confirmation.

It would be useful to have the option of setting a default location on the global map as a "Home" or "Base of Operations" instead of the current default in the Gulf of Guinea

It would be helpful if there was a way to log into two accounts at once. I work for multiple companies and it would be helpful.

Hello. Re. iOS Fleet Manager app. I can activate a Custom Layer in Map view, but when I switch to the tracking view, the layer is no longer visible and the layer button is no longer present, so I can’t add the layer in that view. Please add the ab...

Request: Request is to have USD and CAD (or choosen country) provided on the invoice. If we can’t provide USD and CAD on the same invoice, provide the CAD rate used at the time of the invoice at the top of the invoice. Provide a breakdown of...

We've had numerous issues stemming from the app automatically connecting to the last flown aircraft, particularly when the pilot is now in a different aircraft. The problem is most prevalent in the mornings when multiple pilots are starting at the...

Need / Problem Customers need greater flexibility when defining Insights safety events. Rather than relying only on fixed, predefined rules, users should be able to create rules by combining multiple flight parameters and operational conditions. T...

Problem: Control-centre dispatchers handling inbound calls (e.g. hospitals asking "when will the aircraft arrive?") need to provide an ETA immediately, but on the map view today the ETA is not surfaced against the aircraft itself. Dispatchers have...

While using the spidertracks app, being able to copy an aircraft's coordinates easily and paste them into foreflight would be very helpful. Thanks