Ideas

In some operations, the owner of the company wants to retain full control of the account, but would also like the ability to designate an additional owner who can make account-level decisions when they are unavailable. That provides better coverag...

Currently, an asset availability/location snapshot is created when a trip is assigned using the "Search Closest" function. However, there are several other workflows and assignment windows within the system where vehicles can be assigned without g...

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....

Problem Statement Currently, Air Maestro requires manual oversight to ensure crew members complete their timesheets following a Flight Duty Period (FDP). This creates a gap in real-time fatigue monitoring and regulatory compliance. Compliance Ri...

Currently, ours are in order of how they are built, but that means our newest assets aren't grouped with our other assets when choosing which group we are sending our run report too. We'd like the option to reorder the dropdown, or can we have the...

The enhancement will help so the reports don't have an unnecessary added column especially since some of the reports are already rather large.

For mandatory state reporting, it would make things a lot easier if all of the NEMSIS codes would be sent to EPCRs. Not just the ones related to critical care transport.

A note system enhancement that allows for notes/alerts to carry over for all future requests on a patient whether repeating or not. Would work best on a centralized patient profile system.

We would love a better system to audit daily truck usage percentage. This would be beneficial for all customers to make sure transports are even across the board for the crews/assets with activity. The current issue is that certain crews/assets ma...

An enhanced auditing system/report would be beneficial to all customers for allowing a quicker audit trail that determines who changed what and when it was changed. The current challenge is that when a discrepancy occurs, it can be timely/difficul...