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Standardize LZ Waypoint ID to “SCENE” When No GPS Waypoint Exists

Description: When creating a mission in Dispatch Pro, LZs without an associated GPS waypoint currently send the full address (street, city, state, county, country) into the Waypoint ID field in Ops Suite. In our previous system, this field default...
Jane Feutz 6 months ago in Dispatch Pro (formerly FV) 2 Gathering interest

Enhancement Proposal: Automated Day/Night Partitioning for Flight Records

1. Problem Statement Currently, the "Fill Crew Details from Legs" function is unable to intelligently partition Total Block Time into Day and Night categories when mapped to a single field. Observed Issue: When a flight of 2.2 hours occurs entirel...
Leigh Morkel 6 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Colour Theme per Environment - Production and Non‑Production

Clear visual differentiation between production and non‑production environments is an established industry best practice. It reduces operational risk, prevents accidental actions in the wrong environment, and aligns with standard environment manag...
Monika Rae 8 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Enhancement:Excel Export & Re-upload for Audit Checklists

Module: Audit Module → Audit Checklist Current State: The "Print Checklist" function exports the checklist to PDF only. This works for viewing/archiving but offers no ability to manipulate or feed data back into the system. Request: Introduce an "...
Leigh Morkel 2 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Use Display filter to show Recently Closed Requests (with Intake access) on main screen

We are requesting the ability to display Closed/Completed events as tickets within a configurable main screen tab in Flight Vector, similar to how active events are currently rendered. Today, once a request is closed, it is no longer visible on th...
Brett Hanrahan 4 months ago in Dispatch Pro (formerly FV) 1

Customizable of Time Stamp with adding the ability to add Color to them

Enable users to customize or modify the colors of time stamps displayed in the Request and Patient sections of the CAD. This could include setting unique colors for time thresholds (e.g., elapsed time, overdue), or allowing users to define color r...
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 3

Key Performance Indicators and Targets

It would be of great assistance if we could have a way of having the KPIs/SPIs and their dashboard.
Guest over 6 years ago in Ops & Safety (formerly AM) 4 Planned

Need "Uber App" technology

We really need the ability to send a tracking link from the CAD to medical providers whenever an asset is assigned to a request for a patient in their care. This would be a great benefit to any comm center using Dispatch Pro. Lessen phone calls in...
Leslie Nootbaar 4 months ago in Dispatch Pro (formerly FV) 1

Adding in a No-Fly List

Hey, under the new TSA rule evidently even medical flights on planes over 12,500 pounds have to go through a TSA Vetting process.
Guest about 1 year ago in Dispatch Pro (formerly FV) 4 Investigating

Enable Advanced Filtering on Audit Type Register (Type, Area, Class, Audit)

Current behaviour: The Audit Type Register has no filter functionality other than a generic free-text search box. Required changes: Implement structured filters on the Audit Type Register, modeled after the Audit Schedule filters. Filters to ...
Leigh Morkel 10 months ago in Ops & Safety (formerly AM) 0 Gathering interest