Dispatch Pro (formerly FV)

What Problem Will This Feature Fix? Dispatch Pro currently has an Auto arrive/depart assets from WOW satellite switch option that can assist with automatically updating arrival/departure statuses for air assets. IU Health would like similar functi...

We've had multiple users running into issues when trying to do a password reset for FVTransport Scheduler. Currently the email layout includes a period (.) after the reset code is provided. The issue that we keep encountering is that users will ju...

Drone activity continues to increase, and improved situational awareness can help flight crews identify and avoid emerging hazards. Many modern drones broadcast Remote ID information using Bluetooth and/or Wi‑Fi, and some drone-detection platforms...

Currently, the requestor receives an ETA, in the request app, when the asset is assigned. The requestor thinks that the aircraft has accepted the transport but they actually haven't. They may be checking weather. Would like to have a way to inform...

Overview: Programs using Dispatch Pro rely heavily on SMS notifications for both daily operational coordination and safety-related events such as AIP/ERP activations. Currently, all outbound messages originate from the same SMS number, regardless ...

When assigning an Assisting Asset, such as an ALS QRV to assist a BLS ambulance, it would be nice to be able to drag and drop the assisting asset to the same request that the original unit was assigned. This would allow for consistency as how asse...

Communication Centers would like the option to enable audio specifically for Collision Avoidance and Mayday notifications. Currently, additional audio options must be enabled to receive these alerts, which can create too much noise for Comm Specs ...

StatCall (OnDemand Connect) is an integrated interface within the Epic EHR that allows Epic users to arrange transportation, populate the appropriate forms, and securely direct patient information to ambulance CAD systems with the click of a butto...

Looking to be able to pull data such as when a crew app user logged onto an asset, what conditional status they set, timestamps as they move thru requests, what asset they selected etc. Looking for the crew app user information - not information s...

Scheduled reports currently only support preset date ranges (Today, Previous day, Previous 7 days, Month to Date, Year to Date, etc.), and every one of those runs midnight to midnight. There is no way to define the reporting window's start and end...