Fleet Manager (Formerly ST)

Problem When a pilot needs urgent attention from Ops via Flight Ops Messaging, there is no way to distinguish a critical message from routine communication. If the Ops team is busy or the messaging queue is quiet, urgent requests can sit unnoticed...

Hello. Re. iOS Fleet Manager app. I can activate a Custom Layer in Map view, but when I switch to the tracking view, the layer is no longer visible and the layer button is no longer present, so I can’t add the layer in that view. Please add the ab...

Problem Ground staff at tour operations have no way to be automatically alerted when an aircraft is approaching on its return leg. They must watch the map or rely on someone at a desk to call them. Desired outcome Ground crew receive a push notifi...

Request: Request is to have USD and CAD (or choosen country) provided on the invoice. If we can’t provide USD and CAD on the same invoice, provide the CAD rate used at the time of the invoice at the top of the invoice. Provide a breakdown of...

Need / Problem Customers need greater flexibility when defining Insights safety events. Rather than relying only on fixed, predefined rules, users should be able to create rules by combining multiple flight parameters and operational conditions. T...

Being logged out every 6 months causes frustration as pilots have to log back in. It would be good to have the ability to choose own log out time - 3 months / 6 months or 1 year / Never.

Problem: On a busy map with many overlapping tracks and teardrops, it's hard to pick out and select the correct aircraft. Desired outcome: Select an aircraft directly by clicking its track line on the map, without hunting through the aircraft list...

The software logs the time when I take off and when I land. Could you add an additional field which calculates the Flight Time (Hours and tenths; one and a half hours would be 1.5) and show it on the email for each landing.

In some operations, the owner of the company wants to retain full control of the account, but would also like the ability to designate an additional owner who can make account-level decisions when they are unavailable. That provides better coverag...

Please make it possible to delete Spidertext messages.