Dispatch Pro (formerly FV)

When using the dropdown feature for chief complaints, it would be very helpful to be able to type keywords and view everything that includes that word. For example, by typing the word "syndrome", the list would filter to show all diagnosis that in...

This idea was inspired by feedback from Vanderbilt Life Flight following a recent aircraft accident, where a pilot’s Apple Watch crash detection feature triggered a 911 call before the communications center was notified. This highlighted an opport...

Overview: Programs using Dispatch Pro rely heavily on SMS notifications for both daily operational coordination and safety-related events such as AIP/ERP activations. Currently, all outbound messages originate from the same SMS number, regardless ...

Description: When creating a mission in Dispatch Pro, LZs without an associated GPS waypoint currently send the full address (street, city, state, county, country) into the Waypoint ID field in Ops Suite. In our previous system, this field default...

A question was raised about whether there are any plans to update the FV Pager application, specifically to include a search functionality. Adding a search feature would allow users to quickly locate specific information, messages, or content with...

The idea is to create a mobile app version of the Vellox dashboard that users can download directly to their devices. This would allow employees to easily check what is going on, view updates, and stay connected without having to repeatedly log in...

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....

With Vellox moving more into ground operations, it would be nice to have an easier way to find and add repeat patients to transports. Name, DOB, weight, insurance, etc. will be autoloaded into the new tab. Also a way to add alerts to the patient.

The ability to add EMS door codes when adding/editing a hospital. We currently add these to the notes field. It would be efficient to have a designated spot for them. These could then be paged out to the crews with hospital information.

Add the ability to drag and drop or otherwise manually reorder teams in the Teams tab within CAD. This would allow users to fix the order if a team is deleted and re-added, or simply to reorganize the list in a way that makes more operational sens...