Ideas

Current challenge Fleet Manager currently does not provide a clear way to identify who made a particular change within an account. This becomes especially important when an account has multiple administrators, or in situations where there is conce...

Problem: Control-centre dispatchers handling inbound calls (e.g. hospitals asking "when will the aircraft arrive?") need to provide an ETA immediately, but on the map view today the ETA is not surfaced against the aircraft itself. Dispatchers have...

Problem: Today only one device can be paired to a Spider, so a flight's Spidertxt thread is visible to a single crew member. Multi-pilot crews and medical/EMS teams operating from the same aircraft don't share visibility of inbound or outbound mes...

We've had numerous issues stemming from the app automatically connecting to the last flown aircraft, particularly when the pilot is now in a different aircraft. The problem is most prevalent in the mornings when multiple pilots are starting at the...

Problem: When an aircraft becomes active, the live map automatically zooms and re-centres on it. If that aircraft is outside the area the user is monitoring, the view is pulled away from where they are working, which is disruptive. Desired outc...

The current notification for incoming spidertexts is easy to miss. There is one tone and then only an icon next to the message menu. If you don't hear the tone and don't look for the small icon next to the message button, you won't know that a pil...

Currently the "letter checks" maintenance are not appearing in the planning, so if one of those maintenance is not aligned (for example if we close as "not done" one of those tasks, the automatically created WO is not appearing in the planning. We...

We would like to be able to create groups of maintenance tasks that we can follow in the planning, like the current monitoring groups but instead of being set per Part number, it would be by Maintenance tasks. Best regards

Currently, to add a PN to a monitoring group, we have to go through an existing part to add the PN to a monitoring group. This prevent us from creating proper lists before a part is created in the system. We would like to be able to add a PN to a ...

It would help if users could see, at a glance, which connection type is active at any given time (Cellular vs. Iridium). Beyond that, if a connection drops, it would help to know why. Right now, when users lose track of an aircraft, there's no way...