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Enhancement: Reflect "Cancelled Action" Status in Audit Schedule Action Count

Description: Currently, in OSS Audits > Audit Schedule, the summary progress counter for actions does not accurately reflect the state of an audit when actions are cancelled. If an action assigned to a finding is "Cancelled," the summary counte...
Leigh Morkel about 2 months ago in Ops & Safety (formerly AM) 0 Gathering interest

In the Recency Setup: Split Personnel Recency Items so They Can Be Managed by Department / Cohort

Problem Statement Currently, the Personnel Recency Items within the Recency Setup are managed as a single, centralised list. There is no ability to segregate or configure these items by department or cohort. As a result, departmental ownership is ...
Monika Rae 4 months ago in Ops & Safety (formerly AM) 0 Gathering interest

System Snapshot Creation on All Assignment Methods

Currently, an asset availability/location snapshot is created when a trip is assigned using the "Search Closest" function. However, there are several other workflows and assignment windows within the system where vehicles can be assigned without g...
John Duggan 3 months ago in Dispatch Pro (formerly FV) 1

User-Selectable Light and Dark Theme Options

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....
Brian Fosse about 1 year ago in Dispatch Pro (formerly FV) 3

Automated Post-Flight Duty Timesheet Alerts - Enhancement of Fatigue and Compliance Monitoring: Automated Notifications for Outstanding Duty Records.

Problem Statement Currently, Air Maestro requires manual oversight to ensure crew members complete their timesheets following a Flight Duty Period (FDP). This creates a gap in real-time fatigue monitoring and regulatory compliance. Compliance Ri...
Leigh Morkel 8 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Reorder pager groups in the dropdown when sending run report

Currently, ours are in order of how they are built, but that means our newest assets aren't grouped with our other assets when choosing which group we are sending our run report too. We'd like the option to reorder the dropdown, or can we have the...
Guest 2 months ago in Dispatch Pro (formerly FV) 1

Would like to add a feature in simple reporting to toggle between Divisions (Central Florida Division and West Florida Division) to easily separate out calls in the report without creating another column. I attached a picture of the ideal place for this toggle to be. In the example, just like we can select "reason for close" we could select Division and then select Central Florida Division.

The enhancement will help so the reports don't have an unnecessary added column especially since some of the reports are already rather large.
Guest about 1 month ago in Dispatch Pro (formerly FV) 1

NEMSIS Codes

For mandatory state reporting, it would make things a lot easier if all of the NEMSIS codes would be sent to EPCRs. Not just the ones related to critical care transport.
Corey Schalip 3 months ago in Dispatch Pro (formerly FV) 1

Patient Profile Note enhancement

A note system enhancement that allows for notes/alerts to carry over for all future requests on a patient whether repeating or not. Would work best on a centralized patient profile system.
Guest about 1 month ago in Dispatch Pro (formerly FV) 1

Asset Utilization Enhancement

We would love a better system to audit daily truck usage percentage. This would be beneficial for all customers to make sure transports are even across the board for the crews/assets with activity. The current issue is that certain crews/assets ma...
Guest about 1 month ago in Dispatch Pro (formerly FV) 1