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Ideas

AIP - make it so it’s not “screen locked”

During an AIP it would be helpful to have the AIP form remain open while also being able to open and do things in other tickets (keeping the tasks of the AIP at the forefront of our workload
Guest 5 months ago in Dispatch Pro (formerly FV) 1

Read-Only Visibility of Work Practice Rule Set Controls

Problem Users can only view the detailed configuration of Work Practice Rule Set controls if they have edit access. This limits the ability of business owners and administrators to review and validate existing controls without being granted elevat...
Monika Rae about 2 months ago in Ops & Safety (formerly AM) 0 Gathering interest

Include the Report Champion in Safety Report Closure Notifications

Problem Statement Currently, when a Safety Report Champion closes a report, the Champion does not receive the standard Closure Notification email because they are the user who performed the closure action. We request that the Report Champion still...
Leigh Morkel 11 days ago in Ops & Safety (formerly AM) 0

Engineering Report Endorsement Columns Order

When viewing the Engineering Report, endorsement column titles are currently displayed in alphabetical order by default. It would be beneficial to allow users to customize the order of these columns based on their operational needs.
Guest 23 days ago in Ops & Safety (formerly AM) 0

Add colour codes from shift codes into the pwa timesheet month view

It would be great if the colour from the roster was displayed in the PWA month view. As it it is displayed today everything look the same no matter if you are rostered or not.
Per Ragnar Iverstrand about 1 month ago in Ops & Safety (formerly AM) 1 Planned

Assign Asset to Assist a Crew

When assigning an Assisting Asset, such as an ALS QRV to assist a BLS ambulance, it would be nice to be able to drag and drop the assisting asset to the same request that the original unit was assigned. This would allow for consistency as how asse...
Gary Morris 24 days ago in Dispatch Pro (formerly FV) 1

Ability to Enable Audio Alerts for Collision Avoidance & Mayday Only

Communication Centers would like the option to enable audio specifically for Collision Avoidance and Mayday notifications. Currently, additional audio options must be enabled to receive these alerts, which can create too much noise for Comm Specs ...
Laura Combs 25 days ago in Dispatch Pro (formerly FV) 1

STATCall to Dispatch Pro/FV CAD intergration

StatCall (OnDemand Connect) is an integrated interface within the Epic EHR that allows Epic users to arrange transportation, populate the appropriate forms, and securely direct patient information to ambulance CAD systems with the click of a butto...
Zack Lancaster 25 days ago in Dispatch Pro (formerly FV) 1

Allow custom start/end times (e.g. 6AM–6AM) on automated/scheduled reports

Scheduled reports currently only support preset date ranges (Today, Previous day, Previous 7 days, Month to Date, Year to Date, etc.), and every one of those runs midnight to midnight. There is no way to define the reporting window's start and end...
Jason Brooks 29 days ago in Dispatch Pro (formerly FV) 1

Custom Template Upload and Editing Enhancement for Mac and Microsoft Users

Enable In-System Custom Template Editing with Visual Merge Field Mapping across All Export Templates Problem Statement Custom export templates across OSS modules (including Audits, Safety Reports, Certificates, and related document exports) curren...
Leigh Morkel 15 days ago in Ops & Safety (formerly AM) 0