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Allow Administrative Classification of Closed Reports

Introduce a dedicated, auditable Administrative Classification section that remains editable after a report is closed. This would allow authorised users to retrospectively apply new reporting categories, trend indicators, classifications, and othe...
Monika Rae 29 days ago in Ops & Safety (formerly AM) 0

Multiple crew can participate in a flight's Spidertxt thread

Problem: Today only one device can be paired to a Spider, so a flight's Spidertxt thread is visible to a single crew member. Multi-pilot crews and medical/EMS teams operating from the same aircraft don't share visibility of inbound or outbound mes...
Guest over 1 year ago in Fleet Manager (Formerly ST) / Messaging / Mobile / Spider 3 Planned

Save Option on Intake Screen That Does Not Close Screen

It would be nice if there were a way to commit a request from the Intake screen, without having to click OK and the screen closing. For example, when we get CCT Rotor request after we add the scene location let us save it but then keep the screen ...
Brent Benbow 5 months ago in Dispatch Pro (formerly FV) 3

When on the map you pick to open windows for one asset, only show that asset on map

When you pick to focus in on one asset on that map, it would be nice when the map opens, if it only had that asset. This would help when multiple assets are at or near the same location, like a hospital for example. In the attached screen capture ...
Brent Benbow 4 months ago in Dispatch Pro (formerly FV) 1

FV Request App - Notification to requestor when the transport has been accepted

Currently, the requestor receives an ETA, in the request app, when the asset is assigned. The requestor thinks that the aircraft has accepted the transport but they actually haven't. They may be checking weather. Would like to have a way to inform...
Guest 2 months ago in Dispatch Pro (formerly FV) 1

Add timer to quick access banner on each ticket

Add the set timer button to the quick access banner on each ticket to give a quicker option than right clicking and selecting set timer.
Lynnae Stevens 6 months ago in Dispatch Pro (formerly FV) 1

Develop a mobile app for the Vellox dashboard to give users a more convenient way to stay informed and access updates without relying on the website.

The idea is to create a mobile app version of the Vellox dashboard that users can download directly to their devices. This would allow employees to easily check what is going on, view updates, and stay connected without having to repeatedly log in...
Guest 7 months ago in Dispatch Pro (formerly FV) 2 Gathering interest

Confirmation before automatic Spider Connect

We've had numerous issues stemming from the app automatically connecting to the last flown aircraft, particularly when the pilot is now in a different aircraft. The problem is most prevalent in the mornings when multiple pilots are starting at the...
Guest 2 months ago in Fleet Manager (Formerly ST) / Mobile 0

User-Selectable Light and Dark Theme Options

Offer dispatchers and other users the ability to switch between Light Mode and Dark Mode CAD interfaces based on personal preference or time of day. This toggle should apply universally across all CAD modules—incident view, logs, unit status, etc....
Brian Fosse over 1 year ago in Dispatch Pro (formerly FV) 3

Build an automated review function for online exams

It would be very useful if you could build an automated review function for online exams. We currently have technical exams that haven’t been reviewed or updated for several years, so an automated process could help us identify questions that may ...
Guest about 1 month ago in Ops & Safety (formerly AM) 0