For mandatory state reporting, it would make things a lot easier if all of the NEMSIS codes would be sent to EPCRs. Not just the ones related to critical care transport.
The current notification for incoming spidertexts is easy to miss. There is one tone and then only an icon next to the message menu. If you don't hear the tone and don't look for the small icon next to the message button, you won't know that a pil...
Unified Login and Environment Selection Across Air Maestro Sites
Users who need access to multiple AirMaestro environments currently have to navigate to different URLs and log in separately to each site. As an enhancement, AirMaestro could offer a unified login experience where users authenticate once and are t...
In our previous CAD, we had the ability to create and activate "Saved Page Templates" with pre-populated messages and recipients for things that did not pertain to a request. Example would be crew member call outs, MCI Assessment Team Activation, ...
We often get request that we turn down/miss. Then hours later get another request for the same pt /pick up & drop off…would love if the cad could identify that we have previously taken this info and then have the option to import the data prev...
Ability to Turn Special Equipment On or Off in Transport Scheduler
What Problem Will This Feature Fix? Not every organization using Transport Scheduler needs to collect or display special equipment information as part of the scheduling process. Currently, organizations may have fields or options displayed that ar...
Auto-Arrive Ground Assets at Scene and Facility Locations
What Problem Will This Feature Fix? Dispatch Pro currently has an Auto arrive/depart assets from WOW satellite switch option that can assist with automatically updating arrival/departure statuses for air assets. IU Health would like similar functi...
Equipment Register - Distinct access for Management vs Pilots
A client highlighted two practical user groups:
Management (desktop): Full read/write access
Pilots (mobile scanning): Read-only, rapid access
To further clarify (Support note): The system currently supports access differences via permission...
When equipment is scanned, pilots do not need editing capabilities. Instead, they require a clear, read-only view displaying all relevant information. At a minimum, the scan result should clearly display:
Equipment name
Serial number
Inspect...